top of page


Inclusivity, Bias and Inequality
Inclusivity is important in creating environments, policies, and systems that ensure all individuals, regardless of their background,...
Jennifer Chuan
Nov 7, 20244 min read


Time Study Analysis to Drive Operations Excellence
Time study for operations is a systematic method used to analyse the time required to perform a specific task or process within an...
Jennifer Chuan
Feb 15, 20244 min read


Generative AI in Supply Chains
Companies are progressively integrating artificial intelligence (AI) into their supply chains for tasks like demand planning and...
Jennifer Chuan
Jan 18, 20242 min read


Setting Up the Warehouse for Success with a Good Location Master Structure
Setting up a proper warehouse location master in a Warehouse Management System (WMS) is crucial for efficient operations and accurate...
Jennifer Chuan
Jan 3, 20243 min read


Never Underestimate the Importance of Planning Efforts for Last Mile Processing Hub
Designing an optimised layout for a last mile processing hub is of paramount importance for efficiency, speed, and cost-effectiveness in...
Jennifer Chuan
Dec 23, 20232 min read


Reversing Toxic Work Culture: A Collective Effort
What? A toxic work culture is a harmful environment marked by negative behaviours and practices that erode employee well-being,...
Jennifer Chuan
Nov 11, 20233 min read


The Big Challenge: Unifying Organisation's Old Guards and New Hires
COVID-19 pandemic sparked a big wave of employee departures as individuals reassessed their career priorities, seeking better work-life...
Jennifer Chuan
Nov 9, 20235 min read


Operations Transformation Tools
Operations transformation "tool" generally refers to software, methodologies, or frameworks used to streamline and improve operational...
Jennifer Chuan
Aug 4, 20232 min read


Navigating Workplace Favouritism
From the Lens of a Team Leader In the complex landscape of workplace dynamics, do you as as a leader play favourites at work? The reality...
Jennifer Chuan
Aug 3, 20234 min read


Leadership by Temper Tantrum
Leadership by temper tantrum may be an ineffective approach to managing people and teams in most settings. It typically involves a leader...
Jennifer Chuan
Jun 18, 20233 min read


Stages of Operations Transformation
The lifecycle of operations transformation typically involves several stages. 1 Assessment and Planning This stage involves assessing the...
Jennifer Chuan
Mar 24, 20231 min read


Organisation Transformation
Organizational transformation refers to a significant and intentional change in an organization's structure, culture, processes, or...
Jennifer Chuan
Mar 10, 20232 min read


Building Strong Teams
Building strong teams as a leader is a multi-faceted task that requires a blend of skills, strategies, and a deep understanding of human...
Jennifer Chuan
Dec 15, 20223 min read


Deriving Target Operating Model (TOR) vs Immediate Solutions
Operations transformation is much needed now, more than ever in our supply chain due to the VUCA world we are operating in - volatility,...
Jennifer Chuan
Sep 8, 20222 min read


Fixing a Dysfunctional Team
Fixing a dysfunctional team in the workplace can be challenging but achievable with the right approach and commitment. As a leader, it is...
Jennifer Chuan
Jul 18, 20224 min read


Motherhood & Career
Balancing motherhood and a career is a significant challenge, but it is definitely possible with thoughtful planning, support systems,...
Jennifer Chuan
Sep 3, 20214 min read


The Importance of Supply Chain Management
Supply chain management is crucial for many reasons.
Jennifer Chuan
Jul 10, 20211 min read
bottom of page